Wello
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For salons, clinics and practices

Calendar, front desk and invoicing, in a single panel.

Wello brings you online bookings around the clock and handles everything that follows: reminders, checkout, invoices, team, stock and client records.

Create a provider accountSee the marketplace
  • Runs in the browser, nothing to install
  • Panel in Romanian and English
  • Each practice's data, isolated

What you get

Every feature below is in the panel today. Use only what you need.

  • Calendar and bookings

    • Online bookings around the clock, from the marketplace and your own site's widget
    • Shifts, rooms and equipment: the system refuses overlaps
    • Group classes, recurring appointments and processing time
    • Video consultations, with a link sent to the client
    • Each specialist's calendar, subscribable from Google Calendar or Outlook

  • Fewer empty slots

    • Automatic SMS and WhatsApp reminders
    • Clients confirm or cancel by replying YES or NO to the SMS
    • The waitlist notifies clients when a slot opens up
    • Your cancellation policy, shown before confirmation

  • Front desk

    • Arrivals and a queue for walk-in clients
    • Tablet kiosk: clients check themselves in
    • Barcode checkout, split payments and tips
    • Missed calls, on a call-back list

  • Invoicing

    • Invoices with series, credit notes and a VAT rate on every line
    • Accountant export: the e-Factura XML and the sales journal
    • Billing for private insurers and corporate plans

  • Team and reports

    • Shifts and time tracking
    • Commissions, tips and payroll
    • Team targets, with progress and pace
    • Margin on every procedure

  • More revenue

    • Gift cards and promo codes
    • Memberships and session packages
    • A loyalty program and referral rewards
    • Shop: clients reserve products online and pick them up at the front desk

  • New clients

    • A marketplace profile with services, prices and post-visit reviews
    • Your practice's own brand page
    • Client campaigns, with the cost shown before sending
    • Track who asked for a quote and isn't a client yet

  • Stock and purchasing

    • Products by batch, with expiry dates
    • Stock used automatically when a visit is completed
    • Reorder suggestions, supplier orders and goods receipt
    • Product transfers between locations

  • Client records

    • Your own forms and signed consent
    • Encrypted medical data, with every read logged
    • Duplicate records detected and merged
    • Export and erasure on the patient's request (GDPR)

By specialty

Beyond the calendar, each kind of practice gets its own tools.

Frequently asked questions

I already use booking software. Can I bring my clients to Wello?

Yes. Import clients, services and appointments from CSV files using the templates in your panel. You see a preview before confirming, and a mistaken import can be undone.

Can I issue invoices from Wello?

Yes. Invoices carry a VAT rate on every line, and you export the e-Factura XML and the sales journal for your accountant straight from the panel.

How is medical data protected?

Each practice's data is isolated in the database, row by row. Medical records are encrypted, reading them is logged, and patients can export or delete their data under GDPR.

Can I put online booking on my own website?

Yes. The booking widget goes on your site with an embed code and works only on the website addresses you declare in the panel.

Can I leave with my data at any time?

Yes. You export patient records as an archive in the standard HL7 FHIR format, and invoices through the accountant export.

I have several locations. Does that work?

Yes. Each location has its own hours, services can be limited to certain locations, and products can be transferred between them.

Start with the calendar. The rest is already there.

Create your account, add your services and team, and you can take bookings through the widget. Your marketplace profile goes live once the Wello team has verified it.

Create a provider account